CREATE A RETURN
To lodge a return, follow the below steps:
Step 1:
Read and understand our Returns Policy.
Step 2:
Submit your returns request by filling the form below.
Step 3:
Once we receive and verify your request, we'll send you an acknowledgement email with our return instructions.
Notes:
If you'd like to return items from different orders, you may return them in the same parcel. However, you must lodge a separate return request for each individual order so we can keep track of your returns, and prevent any delays.
If you wish to modify a backorder, please email sales@ookami.studio or respond to your order confirmation so our team can assist you further.